Effective date: October 16, 2026
247TechTeam is committed to making 247techteam.com accessible to the widest possible audience, including people with disabilities. We believe technical help should be available to everyone, and that starts with a website that is easy to use for every visitor.
1. Our Commitment
We work to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as a target standard. We review our website against this standard whenever we release significant design or content changes and address issues as they are identified.
2. Accessibility Features in Place
- Semantic HTML landmarks, headings, and lists to support screen readers.
- Descriptive link text and alternative text for meaningful images.
- Keyboard-navigable menus, forms, and interactive controls, with visible focus styles.
- A "Skip to content" link at the top of every page.
- High-contrast light theme with large, readable typography.
- Form labels, error messages, and live regions for assistive-technology users.
- No autoplay of audio or video.
3. Known Limitations
We are continuously improving. Some third-party embeds, legacy content, or complex interactive widgets may not yet be fully conformant with WCAG 2.1 AA. If you encounter a barrier, please tell us and we will make it a priority.
4. Alternative Access
If any part of our website is difficult for you to use, you can reach a human member of our support team directly by phone at +1 (888) 549-0702 or by email at Support@247techteam.com. We are happy to read content aloud, describe images, assist with booking, or complete a purchase on your behalf during a call.
5. How to Report an Accessibility Issue
Please email Support@247techteam.com with:
- The page URL where you noticed the problem.
- A short description of the issue and, if possible, the assistive technology or browser you were using.
- A way for us to contact you with a follow-up.
We aim to acknowledge accessibility reports within 2 business days and to resolve verified issues as quickly as practical.
6. Formal Approvals
This statement reflects our current practices and goals. It has not been separately certified by a third-party audit; we will update this statement if a formal conformance review is completed.
Contact Us
If you have questions about this policy, please contact us:
- 247TechTeam
- 5830 E 2nd St Ste. 7000, Casper, WY 82609, United States
- Toll-free: +1 (888) 549-0702
- Email: Support@247techteam.com