Quick Fix Session
$49.00
One session (up to 60 minutes)
A single remote session for one specific computer issue.
- 1 remote support session
- Up to 60 minutes
- 1 computer
- Windows or Mac
- Session summary by email
Pricing
Support Plans & Pricing
Transparent prices in USD. Every package lists exactly what is included, its duration, renewal terms and refund eligibility.
Complete Tune-Up
$99.00
One session (up to 2 hours)
An in-depth optimization and security check for one computer.
- 1 remote session up to 2 hours
- Performance optimization
- Security software review
- Startup & storage cleanup
- 7-day follow-up on the same issue
Monthly Care Plan
$29.99/month
1 month, renews monthly
Ongoing help for a household computer, billed monthly.
- Up to 3 remote sessions per month
- 1 computer
- Windows or Mac
- Priority scheduling
- Live chat & email support
Annual Protection Plan
$199.00
12 months
A full year of support for up to 2 computers.
- Up to 24 remote sessions per year
- Up to 2 computers
- Annual performance tune-up
- Priority scheduling
- Live chat & email support
Family 2-Year Plan
$349.00
24 months
Two years of support for up to 3 household computers.
- Up to 48 remote sessions over 2 years
- Up to 3 computers
- Annual tune-up each year
- Priority scheduling
- Live chat & email support
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All sessions are subject to the limits shown. We do not offer "unlimited" support. Prices in US Dollars; applicable taxes are calculated at checkout.
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Dark green checkmarks indicate the feature is included in the plan.
| Feature | Quick Fix Session $49.00 | Complete Tune-Up $99.00 | Monthly Care Plan $29.99/mo | Annual Protection Plan $199.00 | Family 2-Year Plan $349.00 |
|---|---|---|---|---|---|
| Type | One-Time Support | One-Time Support | Monthly Support | Annual Support | Multi-Year Support |
| Duration | One session (up to 60 minutes) | One session (up to 2 hours) | 1 month, renews monthly | 12 months | 24 months |
| Computers | 1 | 1 | 1 | 2 | 3 |
| 1 remote support session | — | — | — | — | |
| Up to 60 minutes | — | — | — | — | |
| 1 computer | — | — | — | ||
| Windows or Mac | — | — | — | ||
| Session summary by email | — | — | — | — | |
| 1 remote session up to 2 hours | — | — | — | — | |
| Performance optimization | — | — | — | — | |
| Security software review | — | — | — | — | |
| Startup & storage cleanup | — | — | — | — | |
| 7-day follow-up on the same issue | — | — | — | — | |
| Up to 3 remote sessions per month | — | — | — | — | |
| Priority scheduling | — | — | |||
| Live chat & email support | — | — | |||
| Up to 24 remote sessions per year | — | — | — | — | |
| Up to 2 computers | — | — | — | — | |
| Annual performance tune-up | — | — | — | — | |
| Up to 48 remote sessions over 2 years | — | — | — | — | |
| Up to 3 computers | — | — | — | — | |
| Annual tune-up each year | — | — | — | — | |
| Renewal | One-time purchase. Does not renew. | One-time purchase. Does not renew. | Renews monthly until cancelled. Cancel any time before the next billing date. | Renews every 12 months unless cancelled before the renewal date. Reminder sent by email 14 days before renewal. | Does not auto-renew. You will be offered renewal options before the term ends. |
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