Wi-Fi & Network Troubleshooting

Fix dropped Wi-Fi, slow internet and router connectivity issues.

About this service

Fix dropped Wi-Fi, slow internet and router connectivity issues. Our technician works with you remotely, explains each step and confirms the result with you before the session ends.

This service is delivered by phone and an optional consent-based remote session. You can end the session at any time.

What's included

  • Wi-Fi troubleshooting
  • Router connectivity assistance
  • Internet connection problems
  • Printer connectivity

Supported operating systems

Windows macOS

Service limitations

Hardware repairs, physical damage, data recovery from failed drives, and issues with unlicensed software are not included. Some problems may require more than one session.

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